From database and hardware issues to software malfunctions, IT and Telecom failure or downtime is frustrating and can be incredibly costly. It is an unneeded interruption for your team and, if it happens too often, it can have a negative effect on the trust your customers have in your company.   In recent years, we’ve […]

Security is always a concern with technology and communications. VoIP (Voice over Internet Protocol) phone systems and IP telephony are an exciting addition to the telecommunications mix with its wide selection of features at a lower cost. The other side of the coin though, is that because these phone systems are on the Internet, they […]

From database and hardware issues to software malfunctions, IT failure and downtime can be anything from a short stint to longer periods, but no matter what, it effectively shuts down your business. Downtime is an accepted part of doing business but the ramifications of it are wide-ranging including lost revenue but also loss in productivity […]

Just look at some of the big brands that were all hit by recent data breaches in recent years — Target, Sony, Yahoo, Home Depot, JP Morgan — and it appears that cyber-attacks are an increasing threat to all businesses as the severity and frequency of these events are all over the map. The cost […]

In shopping around for a new phone system, you may find yourself asking a lot about features, integration and scalability but one of the most essential factors to consider is security. As much as Voice over Internet protocol (VoIP) systems can offer your business benefits, there are also potential threats from inside and outside your […]