Total Communication Services Inc. (o/a TotalComm) Acquires Teleco Canada Inc. to Expand Presence in Canadian Market TotalComm, a leading provider of national communication solutions, announced today that it is acquiring Teleco Canada Inc., a telecommunications company based in Toronto, Canada. The acquisition will further expand TotalComm’s presence in the Canadian market and enhance its ability […]

Do I need Hosted/Cloud Phones? Premises based Phones?  A Hybrid platform? ‘What is right for my business?’ is a question we are asked frequently here at TotalComm.  There are three main types of business phone systems; Hosted or Cloud Phones, Premises based Phone platforms and Hybrid Platforms.  We understand that finding the right phone system […]

The world has changed overnight. With a provincial State of Emergency declared in Alberta due to the COVID-19 outbreak, it is no longer business as usual for most companies. Face-to-face meetings and business travel are being discouraged. School shutdowns are putting pressure on many employers to offer alternative work arrangements. To avoid the risk of […]

 The technology you need for your remote workforce:   We recently published an article (A Beginners Guide To Setting Up A  Remote Workforce) which touched on the reasons why setting up a remote workforce can be incredibly beneficial to an organization. It can lower costs ($10,000 saved per employee that telecommutes only 2 days per […]

How Mobility Is Changing Business Communications in 2018 (Infographic). For anyone who is keeping an eye on developments in technology (and how those developments are affecting business best practices) the idea of mobility being a game changer is nothing new.     We often hear how integral the ability to stay connected (regardless of location) […]

From database and hardware issues to software malfunctions, IT and Telecom failure or downtime is frustrating and can be incredibly costly. It is an unneeded interruption for your team and, if it happens too often, it can have a negative effect on the trust your customers have in your company.   In recent years, we’ve […]

What is a hosted phone system? We often have questions from our prospective customers, when they are shopping for a new phone system, about hosted phone systems. For a while now terms like “Hosted”or “Cloud” have attracted the attention of businesses large and small. It doesn’t hurt that the tech media loves the concept and […]

How to Spot Counterfeit Cabling   Many of us (outside of our knowledgeable IT teams) don’t think much about the infrastructure that makes up our office environments. What we don’t often know is that there are large amounts of cabling that make up our modern office infrastructure, they snake through the buildings we work in […]

    Are you thinking of setting up a remote workforce? You’re not alone! Kirill Tatarinov, the CEO of Citrix Systems, recently spoke on Marketwatch.com about the future of the work force; saying that by 2020, 50% of the workforce will most likely be working remotely. He went on to say that today’s professionals (executives, […]

A review of the Shaw SmartVoice solution… You may have heard about Shaw SmartVoice recently?  You might even be considering it for your business right now. Or, maybe you’re interested in knowing more about it before you make a decision on the future of your company’s communications. We’ve had a lot of questions from people […]