Archive

Communications Technology To Build Your Remote Workforce

Posted in: IP Phone SystemsMobile WorkforcePBXTechnologyTelecommunicationsTelephone SystemsTips & TricksVoIP

 The technology you need for your remote workforce:   We recently published an article (A Beginners Guide To Setting Up A  Remote Workforce) which touched on the reasons why setting up a remote workforce can be incredibly beneficial to an organization. It can lower costs ($10,000 saved per employee that telecommutes only 2 days per […]

How Mobility Is Changing Business Communications in 2018 (Infographic).

Posted in: InsiderMobile WorkforceTechnologyTelecommunications

How Mobility Is Changing Business Communications in 2018 (Infographic). For anyone who is keeping an eye on developments in technology (and how those developments are affecting business best practices) the idea of mobility being a game changer is nothing new.     We often hear how integral the ability to stay connected (regardless of location) […]

How To Avoid Costly IT & Telecom Downtime

Posted in: InsiderIT SecurityNewsPBXTelecommunicationsTelephone SystemsTips & Tricks

From database and hardware issues to software malfunctions, IT and Telecom failure or downtime is frustrating and can be incredibly costly. It is an unneeded interruption for your team and, if it happens too often, it can have a negative effect on the trust your customers have in your company.   In recent years, we’ve […]

What is a Hosted Phone System?

Posted in: Cloud HostingInsiderIP Phone SystemsTechnologyTelecommunicationsTelephone SystemsUncategorizedVoIP

What is a hosted phone system? We often have questions from our prospective customers, when they are shopping for a new phone system, about hosted phone systems. For a while now terms like “Hosted”or “Cloud” have attracted the attention of businesses large and small. It doesn’t hurt that the tech media loves the concept and […]

Spotting Counterfeit Cabling (6 Simple Tips That May Save Your Life)

Posted in: InsiderProduct ComparisonsTechnologyTelecommunicationsTips & Tricks

How to Spot Counterfeit Cabling   Many of us (outside of our knowledgeable IT teams) don’t think much about the infrastructure that makes up our office environments. What we don’t often know is that there are large amounts of cabling that make up our modern office infrastructure, they snake through the buildings we work in […]

Free Carrier Consultation? How You can Pay Less for Better Services!

Posted in: TechnologyTelecommunicationsTelephone CarriersTips & Tricks

What is a Telephone Carrier Consultation, and Why do You Need One?   With the way business is done today, services like Internet, telephone, and fax lines (as well as the many other methods of rapid communication) are invaluable.   Godfrey Reggio (the American film director) once said, “Technology has become as ubiquitous as the air […]

How long should my Business Phone System last?

Posted in: IP Phone SystemsPBXTechnologyTelecommunicationsTelephone Systems

This is a question that many business owners ask, “how long should my business phone system last?”    In the past, your company may have purchased it’s phone system on the promise that it would last for many years. Now, 20-30 years later, you’re in the frame of mind to find another provider that can […]

7 WAYS WIRELESS TECHNOLOGY MAKES COMMERCIAL SURVEILLANCE SYSTEMS MORE PRACTICAL THAN EVER

Posted in: TechnologyTelecommunicationsTelephone SystemsTips & TricksUncategorized

Whether it is for protecting property and assets or ensuring the safety of your people and clientele – a video surveillance system keeps you wired-in to what’s going on at your business or facility. Advances in wireless technology are making it easier for businesses to install reliable and robust video surveillance systems without the cost […]

Five Must-Have Features To Look For In a Call Centre System

Posted in: Call CentresIP Phone SystemsTelecommunicationsTelephone Systems

For many businesses and organizations whose success is built on providing responsive customer support and a telephone-based sales strategy, a call centre might be more accurately referred to as a “nerve centre.” When choosing a technology platform to power your call centre, there are three big picture objectives that should guide your decision: * Improving […]

5 Best Practices When Implementing a New IP Phone System

Posted in: IP Phone SystemsTechnologyTelecommunicationsTelephone Systems

Compared to traditional phone systems, IP phone systems, or VoIP (Voice over Internet Protocol) phone systems have a number of benefits that can give you a competitive edge and change how you do business. The “IP” in IP phone system refers to VoIP where your phone calls are routed over the internet or a local network […]